Develop employees' strengths or improve their weaknesses

Gallup studied millions of employees to determine which is the right development tactic.


By Brandon Rigoni and Jim Asplund for the Harvard Business Review

Should companies primarily focus on playing to the strengths of their employees or help them improve on their weaknesses? This question is particularly important today, given low workplace engagement and higher expectations from workers about what a great job entails.

Gallup has studied thousands of work teams and millions of leaders, managers, and employees for more than five decades. We’ve found that there’s significant potential in developing what is innately right with people versus trying to fix what’s wrong with them.

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